Southwest Center’s COVID-19 Updates
Southwest Center is committed to the health and safety of our staff, as well as our clients, patients, volunteers, and community. All of our staff is continuing to provide vital services to vulnerable members of our community. You can reach our providers by calling 602.307.5330.
Thank you for joining Southwest Center by taking proactive and precautionary steps to ensure the safety of our community. We deeply appreciate your ongoing support of our work!
—The Southwest Center Team
COVID-19 vaccination Information
If you are interested in receiving a COVID-19 Vaccination, please visit the Maricopa County Vaccination website for the most current information. https://www.maricopa.gov/5641/COVID-19-Vaccine
When are you open?
Southwest Center’s updated hours are Monday and Friday 8am - 5pm, Tuesday, Wednesday and Thursday 8am - 7pm.
The Parsons Center for Health and Wellness will close Monday and Friday at 6pm and Tuesday, Wednesday and Thursday at 7pm.
How can I contact you?
Please call our Front Desk at 602.307.5330. If you believe you have been exposed to HIV within the last 72 hours and we are not open, call our PEP hotline at 602.595.5616 and a navigator will help you find medical care.
Are walk-in services still available?
Yes. HIV/STI Testing and same-day sick visits are available via walk-in. Other services at Southwest Center are by appointment. Please call our Front Desk at 602.307.5330 to schedule an appointment.
Are meetings and events happening at the Parsons Center?
No. To help protect the community, our clients, and our staff, we have suspended all regularly scheduled and special group meetings at the Parsons Center for Health and Wellness.
Is the health clinic open?
Yes. Southwest Center health clinic is open for patients. To schedule an appointment with a provider, please call 602.307.5330.
If you are experiencing fever, cough, difficulty breathing, or body aches, please call our office at 602.307.5330 to discuss your symptoms with one of our Nurse Practitioners. If you are concerned about your well-being, we will discuss treatment options. Please be open and clear about your symptoms.
Is the behavioral health clinic open?
Yes. Please call 602.307.5330 to make your appointment.
Can I meet with my dietitian?
Yes. Please call 602.307.5330 to make your appointment.
Is the Vitamin Shop open?
The Vitamin Shop is open Monday through Friday from 9am - 5pm.
Are you still offering the food voucher program?
Yes, food vouchers are available for those who are eligible through Ryan White Part A. Please talk with your dietitian about eligibility or contact 602.307.5330 for more information.
Is the weekly Lunch & Learn program happening?
No. The Lunch & Learn program is temporarily suspended.
Can I meet with my case manager?
Yes. To schedule an appointment with a case manager, please call us at 602.307.5330. Medical case management only performs home visits on a limited basis if certain qualifications are met.
Is the THRIVE Group meeting?
The THRIVE Group is temporarily suspended.
Where can I get an HIV/STI test?
Clinical testing is available at the Southwest Center on a walk-in basis from 8am – 4pm Monday and Friday and 8am - 6pm Tuesday, Wednesday and Thursday. We are no longer accepting appointments for testing.
I’m newly diagnosed with HIV—who can I talk to?
Please call us at 602.307.5330. We will be more than happy to help through this medical transition and give you the medical and emotional support you deserve.
Can I meet with someone about getting started on PrEP?
Yes. Call 602.307.5330 to make an appointment with one of our Prevention Specialists. They can help you navigate your insurance plan, get a copay card, and make your appointment with a medical provider.
I think I’ve been exposed to HIV in the past 72 hours—can you help?
Yes we can. Call 602.307.5330 during our business hours. If after hours, call our PEP hotline at 602.595.4616 and our team will help link you to a medical provider.
Where can I get condoms?
We can mail them to you in a plain package! The best part? It’s FREE! Visit the Nice Package initiative to choose the right condoms for you.
Are you offering empowerment programs?
Yes. Southwest Center is offering CLEAR and Healthy Relationships. You can call 602.307.5330 to make an appointment.
Can I meet with the Gender Affirming Navigator?
Yes. You can make an appointment with one of our Gender Affirming Navigators by calling 602.307.5330.
Can I go to the Trans Coffee Social?
The Trans Coffee Social is temporarily suspended.
How can I connect with The TEA Phoenix?
Email Andrew at arascon@swcenter.org. The TEA Phoenix is for young queer people of color ages 18-35 and consists of mentorship, HIV testing events, outreach volunteer opportunities, empowerment retreats, group outings, and education campaigns.
Are you still offering HIV 101: Beyond the Basics?
Yes. You can sign up to participate in our signature HIV education program online here. These online educational sessions take place on the second Wednesday of the month from 5-6pm.
How can I connect with the Outreach Team?
Visit the Outreach Team Page here.
Are you doing outreach and HIV/STI testing at local venues?
Yes. We have resumed doing outreach and venue based HIV/STI testing at several locations in town. Check our social media for details.
Are acupuncture services available?
No. Southwest Center has temporarily suspended acupuncture services, which are offered in partnership with the Southwest College of Naturopathic Medicine.
Where can I find you on social media?
As new information develops regarding our services we will update this page and the following social media platforms:
Southwest Center Facebook Page
Southwest Center Instagram
How can I support the Southwest Center?
Every day the Southwest Center works to create a healthier, more vibrant Arizona. Donors like you make our work possible, and we could not be more grateful. If you want to support us with a donation, you can click here. Thank you!
Where can I get COVID-19 testing?
Southwest Center is not currently offering COVID-19 testing. However, our friends at Banner Health have opened testing sites in Phoenix and Tucson. If you want to be tested for COVID-19, please call the Banner team at 1-844-549-1851 and a member of their clinical team will screen you over the phone. For more information, please visit Banner Health’s COVID-19 webpage.
What are some current public health recommendations?
We continue to urge everyone to follow the recommendations of public health officials along with common-sense practices:
Stay home if you are sick. You should not attend public gatherings or meetings if you have a fever and cough.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Carry a tissue with you if you think you might sneeze. If you don’t have a tissue available, cough into your arm, not your hands!
Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer in between hand washing when soap and water aren’t immediately available.
Avoid touching your eyes, nose, and mouth, as these are the easiest areas for germs to spread through.
Wear a face covering when you enter public spaces where it is difficult to maintain physical distancing, per the Maricopa County ordinance.